FAQ

Common questions

Everything you need to know before you book. Still stuck? Call or text us at (479) 310-0198.

Do you really come to me?

Yes — we're 100% mobile. We detail your car at your home, apartment, or workplace anywhere in our NWA service area. We just need access to an outdoor water spigot and a power outlet, plus a spot to park.

How long does a detail take?

An Express Exterior runs about 45–60 minutes, an Interior Detail 1.5–2 hours, and a Full Detail roughly 2.5–4 hours depending on vehicle size and condition. We'll give you a time estimate when you book.

What areas do you serve?

We serve Bentonville, Rogers, Bella Vista, Centerton, Cave Springs, Lowell, Springdale, Fayetteville, Johnson, Pea Ridge, Little Flock, Tontitown, Highfill, Elm Springs, Avoca, and the surrounding Northwest Arkansas communities. No travel fee inside our service area — if you're nearby and don't see your town, just ask.

How do I pay?

We accept all major cards and digital payments. A valid card is required to book, and payment is collected when the job is complete and you're happy with the result.

What's your cancellation policy?

A valid card is required to book. You can cancel or reschedule at no charge with at least 24 hours' notice. Inside 24 hours — or for a no-show, including when we arrive and can't access or safely service the vehicle — a $50 fee is charged to your card on file. Need to change your appointment? Call or text (479) 310-0198.

Do I need to be home during the detail?

Not necessarily — as long as we have access to the vehicle and a place to park, you can go about your day. Many customers book us while they're at work.

What if I'm not happy with the result?

Tell us before we leave and we'll fix it on the spot. Your satisfaction is the whole point.

How should I prepare for my detail?

Not much to it — just give us a place to park with room around the car, plus access to an outdoor water spigot and a power outlet, and grab any valuables. See our full before-your-detail checklist for everything to expect.

Got your answer?

Book your mobile detail now, or reach out and we'll help you sort out the details.

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